Division · TO-

Tax Office

A complete tax practice in one operating system.

Personal and business taxes, planning, refund advances, and IRS support — backed by season-aware workflows, preparer credentialing, and client portals.

Built for high-volume tax offices: PTIN/EFIN tracking, preparer assignment, refund-advance funding status, IRS notice management, and full season lifecycle tooling.

Services

What this division ships with.

Personal Tax Prep

1040 workflow with document collection and e-sign.

Business Tax Prep

1120, 1120-S, 1065, Schedule C pipelines.

Tax Planning

Quarterly planning, projections, advisory upsells.

Refund Advances

Funding status tracking and disbursement workflows.

IRS Notice Support

Notice intake, response tracking, resolution stages.

Pipelines

Stage-aware workflows

  • Intake → Docs received → In prep → Review → E-signed → E-filed → Accepted
  • Refund advance: Applied → Approved → Funded
Automations

Pre-wired triggers

  • Missing-document reminders
  • E-sign nudges
  • Funding status alerts
  • Season activation triggers
Workforce

Staffing, onboarding, and role permissions.

W-2 Employees
  • · Seasonal preparers with PTIN tracking
  • · Reviewers & EAs
  • · Office managers
1099 Contractors
  • · Contract preparers
  • · Bilingual reviewers
  • · Mobile tax pros
Client Experience

What your clients see.

Secure document upload
Return status tracker
Refund/funding status
Invoices and advance disclosures
Ideal For

Industries and use cases.

Independent tax preparersMulti-office tax franchisesERO/service bureausBilingual tax practices
Modules Included
CRMTax PipelinePTIN/EFIN TrackingDocument VaultRefund Advance TrackingBillingSupport
White-Label Options
  • · Office-branded portals
  • · Multi-office hierarchy
  • · Per-office pricing

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