One inbox for every
voice, SMS and email thread.
Unified customer conversations across channels, with AI triage, consent management and deliverability you can trust.
- Voice, SMS and email in a single threaded inbox
- AI triage with priority and intent tags
- Built-in consent capture and opt-out handling
- Sender authentication (SPF, DKIM, DMARC)
- Call recording with secure retention
- Per-contact communication preferences
Unified Inbox
Every channel for every contact, in one searchable, threaded view.
Voice
Inbound and outbound calling with recording, transcription and AI summaries.
SMS
Two-way SMS with opt-in/opt-out tracking and TCPA-aware sending.
Transactional and marketing email with full deliverability diagnostics.
AI Triage
Automatic classification, sentiment and next-best-action suggestions.
Consent & Compliance
Consent ledger, opt-out enforcement and full audit per message.
SMS messaging requires prior express consent from recipients and is subject to TCPA, CTIA and carrier requirements. Voice features may require number registration. Standard messaging and data rates may apply.
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