Tax Professionals
Pipelines, ERO operations, and season-ready workflows.
Run individual and business tax preparation across multiple offices, preparers, and the full IRS season cycle on one ecosystem.
Operational pain points we solve
Everything tax professionals need, preconfigured.
ROSSNEXUS.io ships with the modules below already wired together — buy and run.
Pipelines
Stage-by-stage routing tailored to this industry.
- Lead intake
- Document collection
- Prep & review
- Filed & funded
- Refund / SB fees
Client Onboarding
Branded intake and activation workflows.
- Branded intake funnel
- Identity & dependent uploads
- E-sign engagement letter
- Bank product opt-in
Staffing
Roles configured for the way this industry operates.
- Tax Preparer
- Reviewer
- ERO Office
- Office Manager
- Support Staff
Automations
Pre-wired triggers and journeys.
- Missing-document reminders
- Status updates by stage
- Refund-funded notifications
- Season activation flows
Billing
Revenue models supported out of the box.
- Per-return
- Bank product SB fees
- Subscription add-ons
- Preparer commissions
Support
Ticket categories and SLA-ready queues.
- Client questions
- IRS notice handling
- Refund delay escalation
Compliance
Frameworks, retention, and audit-friendly logs.
- PTIN tracking
- EFIN tracking
- IRS publication 1345
- Document retention
Role-Based Permissions
Personas the platform ships with.
- Admin
- Office Manager
- Tax Preparer
- Reviewer
- Support Staff
- Client
W2 employees and 1099 contractors — handled separately, properly.
Full employee onboarding
- · I-9 / W-4 collection and policy acknowledgments
- · Role-based portal access and reporting hierarchy
- · Department, manager, and training assignment
- · Payroll-profile readiness (future payroll integrations)
Contractor lifecycle, agreements, payouts
- · W-9 collection, agreement e-sign, insurance tracking
- · Engagement-based permissions and time windows
- · Per-project or commission payout readiness
- · Compliance credentials with expiration alerts
This industry typically uses both W-2 and 1099 workers.
ROSSNEXUS.io — The Future Is Almost Here
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