Voice™ Setup Journey.

A guided onboarding flow that takes new Voice™ users from carrier credentials to live campaigns — typically in under 45 minutes.

Onboarding Progress

1Connect Your Carrier

2Provision Phone Numbers

3Configure Calling

4Setup SMS & MMS

5Workflow Triggers

6Launch Campaigns

STEP 01

Connect Your Carrier

~3 min

Bring your own Twilio or Telnyx credentials, or request a managed Voice™ workspace.

STEP 02

Provision Phone Numbers

~2 min

Search, claim, and assign numbers to teams, locations, or campaigns.

STEP 03

Configure Calling

~5 min

Set caller ID, routing rules, business hours, voicemail, and recording policy.

STEP 04

Setup SMS & MMS

~10 min

Complete A2P 10DLC brand and campaign registration for compliant US messaging.

STEP 05

Workflow Triggers

~8 min

Wire CRM events to outbound calls, SMS, voicemail drops, or AI assistants.

STEP 06

Launch Campaigns

~6 min

Build broadcast lists, schedule sends, and monitor deliverability KPIs.

What You'll Need

A Twilio or Telnyx account (we can also provision a managed workspace).
Verified business profile for A2P 10DLC messaging registration.
Webhook URL access (we provide the callback URLs).
Decision on phone number strategy: local, toll-free, or short code.
List of teams and routing rules.

White-Glove Onboarding

Enterprise and Nexus Pro plans include white-glove Voice™ onboarding — our team configures carriers, number pools, A2P 10DLC, routing, and the first campaign for you. You go live, not learn to configure.

Request onboarding

All Voice™ onboarding follows TCPA, A2P 10DLC, and carrier compliance standards. Documentation is archived in the ROSSNEXUS IP infrastructure for operational continuity.